Privacy & Security

BH88 Privacy Policy

Your personal information matters to us. BH88 is always committed to protecting your privacy. In this policy, we clearly explain what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026 SSL Secured Published in English

1 Introduction

BH88 (referred to herein as "we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using BH88's website, app, or any of our services, you agree to this Privacy Policy. We continually update our policies to ensure your information receives the highest level of protection.

Important: This Privacy Policy is part of our Terms and Conditions To be read in conjunction with. Please read both carefully.

2 What information do we collect?

BH88 collects two types of information — what you provide directly, and what is gathered automatically.

Information you provide directly:

  • Full name, date of birth, and national ID number (for KYC verification)
  • Email address and mobile number
  • Residential address
  • Payment details (bank account or mobile banking number)
  • Profile photo (optional)

Automatically collected information:

  • IP address and device type
  • Browser information and operating system
  • Login time and session data
  • Gaming activity and transaction history
  • Cookies and similar tracking technologies

3 How do we use your information?

BH88 uses your information for the following purposes:

  • For account creation, management, and verification
  • For processing deposit and withdrawal transactions
  • For fraud prevention and anti-money laundering (AML/KYC policy)
  • For customer service and support
  • To send you personalized offers and promotions based on your preferences
  • To improve platform security and performance
  • To fulfill legal obligations
We never sell your information to advertisers or unrelated third parties.

4 How long is data retained?

BH88 retains your information for as long as your account remains active or as needed to provide our services. Even after account closure, certain data may be kept for 5 to 7 years to meet legal obligations and financial recordkeeping requirements.

After the designated period, all personal data is securely deleted or permanently anonymized.

5 Is data shared with anyone?

BH88 does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

  • Payment processors: With trusted payment gateways to complete transactions.
  • Technology partners: With service providers who support platform operations.
  • Law enforcement agencies: With authorities where required by law.
  • Security verification: With authorized agencies for fraud prevention and anti-money laundering.
Important: All of our third-party partners are required to adhere to strict confidentiality agreements. They may not use your information for their own purposes.

6 Cookie Policy

BH88 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Essential cookies: Essential for the platform's core functionality.
  • Performance cookies: Measures how well the platform is performing.
  • Preference cookies: Saves your language preferences and settings.
  • Analytics cookies: To analyze user behavior and improve the platform.

You can manage cookies through your browser settings. Please note that disabling cookies may limit certain features on the Platform.

7 Security measures

BH88 applies industry-standard security measures to protect your information:

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • Two-Factor Authentication (2FA) feature
  • Regular security audits and penetration testing
  • Firewall and intrusion detection systems
  • Restricted access control — only authorized personnel can view your data
  • 24/7 System Monitoring
While we maintain the highest level of security, no digital system is 100% secure. Please keep your password strong and never share it with anyone.

8 Your Data Rights

As a BH88 member, you have the following rights over your personal information:

  • Right to access: The right to know what information we hold about you.
  • Right to rectification: Right to request correction of inaccurate data.
  • Right to erasure: Request deletion of your data under specific circumstances.
  • Right to restrict processing: Right to request restriction of data use.
  • Right to data portability: The right to receive your information in a structured, readable format.
  • Right to object: Right to object to data processing for specific purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

9 Protection of Minors

BH88 is fully committed to protecting the privacy of minors (under 18). We do not knowingly collect or process personal information from anyone under the age of 18.

If we become aware that a minor has registered on our platform, their account will be immediately closed and all associated data will be securely deleted.

10 Policy changes

BH88 may update this Privacy Policy at any time. For significant changes, we will notify members by email and display the updated date at the top of this page. Continued use of the Platform after any changes constitutes acceptance of the revised policy.

11 Contact

If you have any questions or requests regarding our Privacy Policy, please reach out to our support team. We are available 24/7 and ready to assist you.

Support Email: [email protected] — We aim to respond within 24 hours.

What information is used and for what purpose

Type of data Reason for collection Retention period
Name and date of birth For account verification and KYC completion Account lifetime + 5 years
Email & Mobile For communications, OTP, and notifications For the lifetime of your account
Payment information For deposit and withdrawal processes 7 years for legal requirements
Transaction history For financial records and fraud prevention 7 Years
IP & Device Information For security monitoring and access control 90 Days
Cookie data To improve user experience Per session or up to 30 days

Your control over your data

Right to access your data

You can find out what data we hold about you at any time.

Right to rectification

You may request correction of any incorrect or outdated information.

Right to erasure

Right to request data deletion subject to certain conditions.

Right to object

Option to object to the use of certain data.

Right to data portability

The ability to receive your data in a machine-readable format.

Right to Restriction

Request to temporarily suspend data processing.

How does BH88 protect your privacy?

End-to-end encryption

Every transaction and data transfer is secured with 256-bit SSL encryption — the same level of protection used by banks.

KYC Verification

Our strict KYC process ensures that only verified individuals can access the Platform, keeping you safe.

Data is not sold

We never sell or transfer your personal information to advertisers or unrelated third parties.

24/7 Security Monitoring

Our security team monitors systems around the clock to identify any suspicious activity immediately.

Two-step verification

Enable Two-Factor Authentication to add an extra layer of security to your account.

Regular security audits

Independent third-party organizations regularly audit our security systems to ensure your data stays protected.

Privacy FAQ

No, BH88 does not sell your personal data to anyone. Limited information may only be shared with trusted payment gateways for transaction processing and with relevant authorities where required by law.

Yes, you can request data deletion through our support team. However, certain financial records may need to be retained for a defined period due to legal obligations.

Yes, we use cookies to enhance your experience. To disable cookies, go to your browser settings and look for the "Cookie" or "Cookies" option. Please note that disabling cookies may limit some features.

Yes, completely secure. Your mobile banking or bank account details are protected with 256-bit SSL encryption. We never store your full card number or PIN.

For significant changes, we will notify you at your registered email address and display the updated date at the top of this page. We recommend checking this page regularly.

Your data is safe — join us today

Your privacy is fully protected at BH88. Play with peace of mind — we've got you covered.

বাংলা