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Your wellbeing is our priority

Responsible Gaming — BH88's Commitment

Gaming is for fun, not addiction. BH88 always wants you to play safely, mindfully, and in a healthy way.

Protective Tools Limit Controls Support Services Self-Exclusion

Player Wellbeing

Our members' physical and mental wellbeing is always our top priority

Protective Tools

Deposit limits, cool-off periods, and exclusion — always available

Family Protection

All measures in place to protect children and minors from accessing the platform

24/7 Support

Our support team is always here for you, whatever the issue

Table of Contents

18+

For players aged 18 and above only

1 What is responsible gaming?

Responsible gaming means enjoying gaming in a way where you know your limits, keep entertainment as entertainment, and never let gaming harm your life, family, or finances.

At BH88, responsible gaming is more than a policy — it is part of our culture. We believe the platform truly succeeds only when players are healthy and happy.

Keep in mind: Gaming is a form of entertainment. Winning is never guaranteed, so never bet more than you can afford to lose.

Many people in Bangladesh think of online gaming as a source of income — that's a misconception. BH88 wants to be clear: playing on our platform is for entertainment only, not a guaranteed way to earn. The chances of losing are equal to, or greater than, the chances of winning.

2 Core Principles of Responsible Gaming

BH88 recommends following these core principles for responsible gaming:

  • Always treat gaming as entertainment — not as a source of income.
  • Set a budget before you play and stick to it.
  • Don't chase losses by betting more to try to recover what you've lost.
  • Avoid gaming while under the influence of alcohol or medication.
  • Prioritize time with family and friends over gaming.
  • Take regular breaks — avoid playing for long stretches at a time.
  • Never skip sleep, meals, or work to play.
  • If gaming is causing you stress or anxiety, take a break right away.
BH88 is here to help you build healthy gaming habits. Make use of our tools — they were made with you in mind.

5 Protection of Minors

BH88 is fully committed to protecting minors. Our platform is strictly for players aged 18 and above.

  • Never leave your account login details where children can access them.
  • If children use your device, log out after every session.
  • Use parental control software on shared family devices.
  • If you suspect your child has accessed BH88, contact our support team immediately.
For parents: Use passwords and parental controls on your devices to prevent children from accessing online gaming platforms.

6 Limit Management

BH88 offers a range of limit settings to help members stay in control of their spending:

  • Daily deposit limit: Set a daily cap on how much you deposit.
  • Weekly & Monthly Limits: For long-term budget control.
  • Betting Limit: Set a maximum amount for each individual bet.
  • Session Time Limit: Set a limit on how long you will play in one session.
  • Loss Limit: Automatically stop playing once a set loss amount is reached.

Increasing a limit doesn't take effect immediately — for your safety, there's a 24–72 hour waiting period. Decreasing a limit, however, takes effect right away.

7 Self-Exclusion

If you feel gaming is having a negative impact on your life, self-exclusion is an effective solution. Activating it will close your account for a set period of time.

  • Cool-off period: Temporary break of 24 hours to 30 days.
  • Short-Term Exclusion: Account suspended for 1 to 6 months.
  • Long-term exclusion: From 6 months up to 5 years.
  • Permanent Closure: Option to permanently close your account.
If you attempt to open a new account during a self-exclusion period, it will be closed immediately. This is for your own protection.

8 Help & Advice

You do not have to face gaming problems alone. BH88's support team and various professional organisations are ready to help you.

If you or someone close to you is showing signs of gaming addiction, don't wait — seek help now. Consulting a mental health professional isn't a sign of weakness; it takes courage.

BH88's customer support team is available 24/7 and can assist you in Bangla. Reach out to us with any concerns or questions — we're here to help, not to judge.

Check yourself

Gaming Addiction Self-Assessment Questionnaire

Answer the questions below honestly. If most of your answers are "yes", it may be time to seek help.

Do any of the following situations apply to you?

1
Do you spend more than your budget on gaming and regret it afterwards?
2
Do you chase losses by placing more bets to try to win back what you've lost?
3
Do you take time away from family or work in order to game?
4
Do you hide how much you game from family or friends?
5
Are you finding it difficult to stop gaming even when you want to?
6
Have you ever taken on debt or borrowed money from others to fund your gaming?
7
Do you feel anxious, restless, or irritable when you are unable to game?
8
Do you turn to gaming to escape stress or sadness?
If you answered "Yes" to more than 3 questions: It's time to get help. Reach out to BH88's support team or use our self-exclusion tool.

Our protection tools

Tools available to you at BH88

Every tool is entirely in your hands — access them anytime from your account settings.

Deposit Limit

Set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately — increasing one requires a 24-hour waiting period.

Session Time Limit

Decide in advance how long you will play. Once the time is up, the platform will automatically prompt you to take a break.

Loss Limit

Play stops automatically once you've lost a set amount. It's one of the most effective ways to keep your losses in check.

Cool-off Period

Take a temporary break of 24 hours to 30 days. Your account will be inaccessible during this period.

Self-Exclusion

Suspend your account for an extended break — from 1 month up to 5 years, with the option to close it permanently.

Gaming History Review

View your complete gaming and transaction history. Understand your spending patterns and make informed decisions.

Warning Signs

When should you be concerned?

Warning Signs

  • Repeatedly trying to recover lost money
  • Neglecting family or work for gaming
  • Hiding gaming from friends or family
  • Gaming with borrowed money
  • Unable to stop gaming
  • Feeling irritable when not playing
  • Skipping sleep or meals to play

Signs of Healthy Gaming

  • Always play within your set budget
  • Accepts losses without chasing them
  • Always put family and work first
  • You only game during your leisure time
  • Can talk openly with loved ones about gaming
  • Stop anytime you want
  • Gaming does not affect your financial security

Limit Management

Keep your gaming budget visible

You can always check the status of your limits from your BH88 dashboard.

Daily Limit

BDT 150 used out of BDT 500

Used: BDT 150 Remaining: BDT 350

Within safe limits

Weekly Limit

BDT 1,300 of BDT 2,000 used

Used: BDT 1,300 Remaining: BDT 700

Approaching Limit

Monthly Limit

BDT 4,600 of BDT 5,000 used

Used: BDT 4,600 Remaining: BDT 400

Time to Take a Break

FAQs

Responsible Gaming FAQ

No. Self-exclusion keeps your account balance safe. Once the exclusion period ends, you can log back in and use your balance. For permanent closures, please contact our support team to arrange a withdrawal.

Yes, limits can be changed. Decreasing a limit takes effect immediately. Increasing a limit requires a waiting period of 24 to 72 hours. This rule exists to protect you.

Start with an empathetic, non-judgmental conversation. Encourage them to use BH88's self-exclusion feature. If needed, seek help from a mental health professional. Your support can make all the difference.

No. Any attempt to open a new account during a cool-off period or self-exclusion will be automatically detected and blocked. This measure is in place for your own protection.

Yes, our 24/7 support team is ready to help with responsible gaming. Contact support to set limits, activate self-exclusion, or close your account. We're here to help, not to judge.

Play safe, play happy

BH88 has your back — enjoy gaming responsibly and stay well.

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